Refund Policy

Nest4Pet Return & Refund Policy

Returns & Eligibility:

• Returns are accepted within 30 days of receiving your order.
• Items must be unused, in original packaging, and in resellable condition.
• Certain items (e.g., perishable goods, hygiene products) are non-returnable for safety reasons.

Return Process:

• Contact us at info@nest4pet.com with your order details and reason for return.
• We will provide return instructions and the return address (varies by supplier).
• Ship the item back using a trackable method. The customer is responsible for return shipping costs.

Refunds:

• Once we receive and inspect the item, we will issue a refund to your original payment method within 5-10 business days.
• Shipping fees (if applicable) are non-refundable.

Exchanges & Damaged Items:

• If you receive a damaged or defective item, contact us within 7 days for a replacement or refund.
• Photo evidence may be required for damaged items.

Cancellations:

• Orders can be canceled within 12 hours of purchase. After that, processing begins, and cancellations may not be possible.

For any questions, contact our support team at info@nest4pet.com. We’re happy to help! 🐾